Refund policy
Return & Refund Policy – TSC
At TSC, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- You may request a return within 14 days of receiving your order.
- To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Gift cards
- Personalized or customized products
- Clearance and final sale items
Refunds
- Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
- If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Return Shipping
- Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Contact: trustskycollection@gmail.com